Insights
This note is general information, not legal advice. It does not create a client relationship and does not promise that funds can be recovered.
If a platform, broker or “account manager” is asking for a tax, unlock fee, verification payment or withdrawal charge, treat that as part of the same scheme until you have independent advice. Paying more almost never releases the first sum.
If you are still in a chat or on a call with the people who took the money, stop. Do not give remote access to your computer, and do not share one-time bank codes.
The useful file is usually boring: bank statements, card records, the name and URL of the platform, wallet or account numbers, emails, chat exports, and screenshots of balances that later disappeared. Save them as they are. Do not edit images or forward only fragments.
A wallet address or a trading name is not, by itself, a defendant. It is a lead. The legal question is whether a person or company can still be named in a forum that can do something.
Write to the bank or card issuer as soon as you can. Ask what recall, chargeback or fraud process they still have open. Time limits apply. Their answer may be “no”, but the request itself becomes part of the record.
A first review should answer three questions: what happened, what evidence remains, and whether there is a civil claim, a complaint or another step that is still worth the cost. If the likely cost is larger than any realistic recovery, that should be said in writing before a larger file is opened.
We do not ask clients to keep paying the people who took the money. We also do not take every enquiry. If you want that review, write to Clovis Lawyers with the amount, the dates and what you still have on paper.
A first conversation with the team
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