When a recovery file is worth opening — and when it is not

This note is general information, not legal advice. Nothing here promises that funds will be returned.

Four things the file must have

We open a recovery file when four things can be seen, at least in outline:

• A clear payment trail — bank, card or on-chain records that show what left and where it first went.
• A person or company that can still be named. A brand, a Telegram handle or a wallet is not enough on its own.
• A forum that can actually do something: a court, a payment scheme, a regulator complaint, or a service provider that still holds a lever.
• A cost that is not larger than any realistic recovery, once fees and time are counted.

When we say no

We turn work away when the money has already moved through too many hops with no remaining defendant, when the only “next step” is another fee to the same people, or when the client is being asked to chase a guaranteed outcome. Those files spend money and do not change the facts.

A polite no is part of the job. It is better given after a short review than after months of correspondence.

What a first review produces

You should leave a first review with a written view: what can still be tried, what it is likely to cost, and what we will not do. If the answer is to stop, that is the advice.

If you want that assessment, use the Recovery Services page and the contact form. Include the platform name, the amount and the dates.

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